NHE is committed to customer satisfaction and compliance with regulatory bodies. Every employee is charged with the responsibility of meeting and continually improving our quality and safety standards. We focus upon employee development through formal training, good communication and encouraging involvement.
We are constantly seeking to raise standards and add value to our own, and our customers’ products. As such we are certified by the following bodies:
- FSSC 22000
- ISO 9001
- Soil Association
Our highly experienced operators monitor each step of the production process and work GMP standards.
We have an in-house QC lab were we conduct seed analysis on intake, inline processing checks and finished product analysis. A production summary is provided along with a certificate of analysis for the finished product. Detailed extraction records are available upon request.
We strive to provide a high level of service to our customers. In the event that a customer has cause for concern we will investigate and determine the root cause of the complaint. This information is fed back into our process of continuous improvement and used to improve our production methods and our customers’ experience of working with NHE Ltd.